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Beyond filter failure
What was once (on the golden days of blogging) an exchange of information based on open standarts is becoming a filtered experience based on algorithms that shape how we view the world and even...
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Agility and Fragility on social networks
With brands and consumers using social networks, brands face new challenges when trying to respond on multiple channels. Concepts that were once limited to the customer service departments...
Agility and Fragility on social networks
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O RGPD resumido, em português
Um resumo em português das regras de defesa dos direitos e das liberdades fundamentais no tratamento de dados pessoais.
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